Last updated: November 8, 2026

This page is for the businesses that subscribe to TradeKernel, made by Headlong Forge. How a business's own customers' information is handled is described on that business's own privacy page.

What we collect from you

Your business name, owner name, phone, email, business address, and a tax ID (EIN) where it is needed for carrier registration. Card details for your subscription are handled by Stripe and never reach us.

Your customers' information

TradeKernel stores your customers' information for you and uses it only to run the service for you. We do not sell it, and we do not share it for marketing. We do not sell or share SMS opt-in data or personal information with third parties for marketing purposes.

Your data is yours

You can download a complete copy of your data at any time, free, including after your account closes. After an account closes, customer records are kept for a limited time so you can download them, then permanently deleted. We may delete them 90 days after the account ends, and we delete them no later than 12 months after. Photos sent with quote requests are deleted about 90 days after the request unless you keep the request. We keep a record of text agreements and opt-outs, with no job details.

Who handles it

We use Twilio (calls and texts), Cloudflare (running the software and storing data), Stripe (payments) and an email service. They handle information only to provide their service to us.

Receipt reading is optional. Only when you tap "Read this receipt" on a new expense, that one photo is sent to Anthropic, which runs the Claude AI service, to read the store, date and total. We send only the photo, with no business name or customer details. Anthropic does not use these photos to train its AI models, and deletes them from its systems within 30 days, unless the law requires otherwise. Nothing is filled in as a saved record until you check it and tap Save.

Automatic mileage is optional. Only when you tap "Work out the miles" on the mileage screen, the two places you entered (or, if you tap "Use my location", your phone's current position as the starting point) are sent to a map service (OpenRouteService, run by HeiGIT) to find the places and calculate the driving distance. If that service cannot find a street address, the street address alone is sent to the US Census Bureau's free address lookup. We send only those places, with no business name or customer details, and we do not save your phone's position. The distance is filled in as a suggestion until you check it and tap Save. The From and To places you type are saved with that mileage entry as part of your mileage log. The "On my way" and "Arrived" buttons on a visit work the same way: tapping "On my way" reads your phone's position once and keeps it only in your phone's own browser storage (not on our servers) until you tap "Arrived" or 12 hours pass; tapping "Arrived" sends that position and the job address to the map service to calculate the distance, and what we save is the distance and the places, never the position. We read your phone's location only when you tap one of these buttons; nothing runs in the background and we do not track where you go. We also save the time of each tap of "On my way", "Arrived" and "Mark done" on the visit, so the business owner can see how long a job took; this is for the owner's reference only, and it is never your position.

Questions about this policy or your data? thegypsy@headlongforge.com.